This Shipping and Delivery Policy outlines how Seam Decor delivers kitchen utensils to our customers. By placing an order on our website, you agree to the terms listed below regarding shipping methods, timelines, and responsibilities.
Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during peak seasons, holidays, or due to high demand. Once processed, you will receive a confirmation email with tracking information.
Seam Decor offers standard and expedited shipping options. Estimated delivery time for standard shipping is 5–7 business days, while expedited shipping typically arrives in 2–3 business days. Delivery times may vary depending on your location and selected shipping method.
Shipping fees are calculated at checkout based on your delivery address and chosen shipping option. From time to time, we may offer free shipping promotions. All applicable shipping charges are displayed before finalizing your purchase.
We currently offer international shipping to selected countries. International orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and may vary by country.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the delivery status of your package in real time through the carrier’s website.
If a package is returned due to an incorrect address or failed delivery attempt, we will contact you to confirm the address and arrange reshipment. Lost or stolen packages must be reported within 7 days of the expected delivery date. Seam Decor will assist you in filing a claim with the shipping carrier.
If your kitchen utensils arrive damaged, please contact us within 48 hours of delivery with photos and order details. We will offer a replacement or refund as applicable after verifying the issue.
For customers with subscription plans, your utensils will be shipped on a recurring basis based on your selected plan. Delivery schedules and tracking details will be sent with each shipment. Ensure your address and payment method are up to date to avoid service interruption.
Once an order is placed, it may not be possible to change or cancel it if it has already been processed. For urgent changes, contact our customer service team as soon as possible. We will do our best to accommodate your request.
For any questions or concerns related to shipping or delivery, please contact seam decor’s customer support team. We’re here to help.
